Women in tech
Your experience counts.
The course is not only for women. But many women have taken a step back in their careers, often to look after family. We want to help rebuild confidence and get you back to where your experience says you should be.
Where many people start
A job that fitted around home
Shifts that suited family life
Many people in contact centres are bright and experienced, and feel stuck. The job fitted around home life. Now home life has changed, and the job has not moved on with them.
Skills that carry over
You already deal with difficult people, tight timings and several systems at once. Those skills are used in technical roles too.
The numbers
Why it matters
22%
Source: BCS Women in Tech report 2026, 2025 (opens in a new tab)
20%
Source: DSIT AI Labour Market Survey 2025, January 2026 (opens in a new tab)
Employers want to change those numbers. Contact centre experience is a natural bridge into technology.
How the course helps
Confidence first, then a faster route back
Building confidence
The course starts from where you are and builds up one topic at a time, with instructors who know the industry. Taking a step back does not mean you have lost what you know.
A fast track back
A quicker route back to the level you should be at, using the experience you already have. The course cannot promise a job.
Working with charities
We are looking to work with charities and community organisations to help more women back into technology.
Built around real life
Taught live, online
Real instructors from the industry
The course is taught live by people who work in the industry. It is not a set of pre-recorded videos.
Online
No travel. All you need is a computer and a headset.
Paying for it
Who pays
There is more than one way to fund a place.
Self-funded
You pay for your own place.
Your employer
Some employers pay for their people to reskill. If you would like to ask yours, the page for employers explains it from their side.
Government subsidies
Government subsidies may help towards the cost. We are looking at how to make this easier.
The price and payment arrangements are confirmed in writing before you pay.
After the call